Privacy Policy

Last Updated: 15 September 2026

At CoolTech Dynamic, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, contact us, request a quotation, or make an enquiry about our refrigeration products and services.

This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices available to you.

1. About CoolTech Dynamic

CoolTech Dynamic is a refrigeration brand currently being developed and operated under Okeyson & Chioma Ventures, its parent and operating business.

CoolTech Dynamic provides commercial and industrial refrigeration solutions, including the design and installation of cold rooms, blast freezers, cold storage systems, and the supply of refrigeration equipment, components, and related products.

At this stage, CoolTech Dynamic is a business brand under development and is not represented on this website as a separately incorporated or CAC-registered legal entity.

Where a customer proceeds with a quotation, purchase, project, payment, contract, or other formal business transaction, the applicable transaction and supporting documentation may be issued, processed, and maintained under Okeyson & Chioma Ventures, as the current operating business.

For privacy and data-protection purposes, personal information submitted through the CoolTech Dynamic website may therefore be collected and processed by Okeyson & Chioma Ventures, operating through the CoolTech Dynamic brand.

References to “CoolTech Dynamic,” “we,” “us,” or “our” on this website refer to the CoolTech Dynamic brand and, where applicable, its current operating business, Okeyson & Chioma Ventures.

2. Information We Collect

Depending on how you use our website, we may collect the following types of information.

2.1 Information You Provide Directly

This may include:

• Full name

• Business or company name

• Phone number

• Email address

• Location or project address

• Information about your refrigeration requirements

• Cold-room or blast-freezer dimensions

• Required temperature and capacity

• Product or equipment requirements

• Project specifications

• Information included in your quotation or enquiry

• Any other information you voluntarily provide to us

You are not required to provide information that is not necessary for us to respond to your enquiry or provide the requested service.

2.2 Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

• IP address

• Browser type

• Device type

• Operating system

• Pages visited

• Approximate location

• Date and time of visits

• Referring website or source

• Website interactions and usage information

This information may be collected through cookies, analytics tools, advertising platforms, and similar technologies.

3. How We Use Your Information

We may use the information we collect to:

• Respond to enquiries and requests for quotations

• Contact you about your refrigeration requirements

• Prepare quotations and proposals

• Recommend suitable refrigeration equipment or systems

• Provide products and services

• Arrange site inspections or project discussions

• Communicate with customers regarding ongoing projects

• Process orders and payments where applicable

• Maintain customer and project records

• Improve our website and services

• Understand how visitors use our website

• Measure advertising and marketing performance

• Prevent fraud, abuse, or unauthorized activity

• Comply with applicable legal and regulatory obligations

We will not use your personal information for purposes unrelated to the reason it was collected without an appropriate legal basis or, where required, your consent.

4. Quotations and Customer Enquiries

When you submit a quotation request or contact form, the information you provide may be used to evaluate your requirements and prepare a suitable proposal.

Submitting an enquiry does not automatically create a contract or guarantee that a quotation will be accepted.

We may retain enquiry and quotation information for legitimate business purposes, including maintaining records of customers, projects, quotations, and communications.

5. Phone, WhatsApp and Other Communications

If you choose to contact us through telephone, WhatsApp, email, or another communication channel, we may retain relevant communication and contact information for the purpose of responding to your enquiry and managing our business relationship with you.

Third-party communication platforms may process information according to their own privacy policies and terms.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies.

Cookies may help us:

• Keep the website functioning properly

• Understand website traffic and usage

• Remember certain preferences

• Measure advertising performance

• Improve the user experience

We may use analytics and advertising services such as Google Analytics and Google Ads. These services may use cookies or similar technologies to measure website activity and advertising performance.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

7. Google Analytics and Advertising

We may use Google Analytics, Google Ads, Google Tag Manager, and related Google services to understand website usage and measure the effectiveness of our advertising.

These services may collect information about your interaction with our website, such as pages visited, actions taken, and the source through which you reached our website.

Where applicable, information may be processed by these service providers in accordance with their respective privacy policies and terms.

8. How We Protect Your Information

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

You should therefore avoid submitting sensitive information through ordinary website forms unless specifically requested.

9. Sharing of Information

We do not sell your personal information.

We may share relevant information where reasonably necessary to operate our business or provide requested services. This may include sharing information with:

• Employees or authorized representatives

• Refrigeration technicians or project personnel

• Suppliers and equipment manufacturers

• Logistics or delivery providers

• Website hosting and technology providers

• Analytics and advertising service providers

• Payment or financial service providers where applicable

• Professional advisers or authorities where legally required

We only intend to share information that is reasonably necessary for the relevant purpose.

10. Third-Party Websites

Our website may contain links to third-party websites, social-media platforms, manufacturers, suppliers, payment providers, or other external services.

We are not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including customer service, quotations, projects, accounting, business records, dispute resolution, security, and legal or regulatory requirements.

The appropriate retention period may vary depending on the type of information and the purpose for which it is held.

12. Your Privacy Rights

Depending on applicable Nigerian data-protection laws, you may have rights relating to your personal information, including the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate or incomplete information

• Request deletion of information where applicable

• Object to or request restriction of certain processing

• Withdraw consent where processing is based on consent

• Ask questions about how your information is being used

• Make a complaint concerning the handling of your personal information

Some rights may be subject to legal or legitimate business requirements.

13. Children’s Privacy

Our website is intended primarily for businesses, organizations, and adults seeking commercial or industrial refrigeration products and services.

We do not knowingly collect personal information from children for the purpose of providing our services.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, or applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the beginning of this policy.

15. Contact Us

If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have concerns about how your personal information is handled, please contact us through the contact details provided on our website.

By using our website or submitting information through our enquiry or quotation forms, you acknowledge that you have read this Privacy Policy and understand how your information may be handled as described above.